Navigate the future of industry with this magazine

On April 23, 2024, the European Parliament adopted the “right to repair”. This now creates new challenges but also new opportunities for companies.

For the third time, the Velener Digital Summit took place on our premises at the invitation of the city of Velen and under our direction. The event has continued to grow. Both the number of visitors and the number of contributions have increased.

The disaster: Your own website is hacked, customer data flows away, even though your “own” code has no security gaps.

Find out how we integrate respect, autonomy and fun into everyday working life and why New Work is more than just a buzzword for us.

In order to introduce or expand self-service, companies often lack an overview of the current situation. Our analysis guide can help to identify a company's status quo and to introduce or build self-service.

Practical examples of integrating automated security tests and scans into project cycles.

Every software has bugs. Some errors are only cosmetic in nature, others jeopardize the confidentiality, integrity or availability of the data processed in the software as a vulnerability or security gap.

A simple online business card is no longer enough to retain customers and attract new ones. How can this trend be explained?

Continue into the digital future with good vibes and lots of information.

How can you offer your customers a personalized, frustration-free and, above all, quick digital solution to their request?

Many companies would like to offer more self-service, but they don't know where to start. Our solution: A separate workshop to optimize self-service.

Why your shop should adapt to your product and not vice versa.

Too many customers leave the site before they have completed their order. A challenge that the dealer portal of our customer Kalkhoff in Germany also faced.

This architecture makes your customer portal functional and user-friendly.

Is a bigger budget really the decisive factor for first-class customer service? Or are there other ways for companies to offer customers a good customer journey?

Less effort in customer service and at the same time increased customer satisfaction thanks to the interactive spare parts catalog.

Single sign-on as a solution to password chaos when using multiple services, platforms and accounts

How can you pick up your customers at a central location and offer a smooth customer journey through your self-service?

We're really proud of our unicorns! That is FABULOUS.

Max and Lukas set off for Augsburg at the end of June (2023) to personally receive the trophy and congratulations from Ranga Yogeshwar.

In our analysis of the best practices for a self-service portal, we came across many excuses and challenges time and again.

Improve customer satisfaction, automate processes and increase sales. A tailor-made web portal as a complete solution.

Energieversorgung Oberhausen was faced with the challenge that its online registration routes had to retrieve a lot of data.

The Swiss Alpine Club wanted to attract new club members from the many website visitors. A subscription model proved to be the key to success.