BUSINESS UNICORNS // The fabulous digital agency

We digitize the after-sales processes of industrial companies

As consultants and implementers, we support you from creating your digital strategy to software implementation and performance analysis. Together, we digitalize your processes for maintenance, service, spare parts procurement, repair and complaint.

Benefits

Collaboration

Solutions

Benefits of digital after-sales processes

Comprehensive self-service offering for your customers
Increased service quality and efficiency in customer service
Reduced costs through automated processes

This is what our collaboration looks like

01

Process Analysis

At the beginning, we analyze your current processes to develop an understanding of the existing processes and challenges.

02

Process Consulting & Concept Development

Based on the process analysis, comprehensive advice and solution-oriented concept development follows to identify potential for improvement and plan your digital strategy.

03

Software selection & individual development

We select suitable software solutions that meet your company's concept requirements and security standards. If necessary, we develop individual software solutions or adapt the selected solutions.

04

System Integration & Connection of Interfaces

We integrate the new software solutions into your existing systems and connect interfaces to ensure a smooth flow of information and efficient work processes.

05

Performance Analysis & Development

Implementation is followed by an analysis of system performance to ensure that the new solution delivers the expected improvements. Based on performance analysis and feedback from your customers, the solutions are further developed in order to be able to react to changes in the business environment or new technological opportunities.

HEY!